Terms of Service

Who we are

The HolidayPal app is operated by Holiday Pal, a business based in England and Wales at 1 Poins Close, Heathcote, Warwick, CV34 6GA. We refer to ourselves as "we" and to you as "you".

What HolidayPal is

HolidayPal helps you organise a trip — storing your bookings, planning, checklists, an AI assistant and group-trip tools. We are a software product, not a travel agent. We do not sell, book or arrange flights, accommodation or travel services, and we are not responsible for any booking you make with a third party.

Your account

• You must give accurate details and keep your password secure.
• You're responsible for the content you add and for anyone you share a trip with.
• You must be 18+ to buy a plan. HolidayPal isn't aimed at children, though you may add a child as a traveller or use Kids mode under your supervision.

HolidayPal Plus — plans & billing

• One-off passes (Trip Pass, Group Pass) unlock features for a single trip and are a one-time charge.
• Subscriptions (Plus Annual, Plus Family) renew automatically each year until cancelled, at the price shown when you subscribe.
• Payments are processed by Stripe. We never see or store your card details.
• We may change prices for future renewals with reasonable notice; the new price applies from your next renewal.
• You can cancel a subscription anytime from your account; see our Refund & Cancellation policy for how cancellations and refunds work.

Acceptable use

Don't misuse the service — no illegal content, no attempts to break or overload it, no reselling access, and no using the AI features to generate harmful content. We may suspend accounts that break these terms.

AI & live data

The AI assistant and any flight, gate, weather or "nearby" information are provided for convenience and may be inaccurate or out of date. Always check official sources (your airline, the airport) before you travel. We're not liable for decisions made on the basis of this information.

Liability

We provide HolidayPal "as is". To the extent permitted by law, we're not liable for indirect or consequential loss, missed flights, or loss of data you didn't back up. Nothing here limits liability that can't be limited by law. Where we are liable, our total liability is limited to what you paid us in the previous 12 months.

Ending your use

You can stop using HolidayPal and delete your account anytime. We may end or suspend access if you breach these terms or where required by law.

Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to its courts.